Frequently Asked Questions
Everything you need to know about your STAPLE wardrobe essentials.
What is your shipping policy?
We offer standard and expedited shipping worldwide. Orders over $100 qualify for free standard shipping, with delivery typically taking 3-5 business days domestically.
How do I process a return or exchange?
We accept returns and exchanges within 30 days of purchase, provided items are unworn and have original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I find my perfect fit?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a relaxed fit or sizing down for a more tailored look.
What payment methods do you accept?
STAPLE accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your garments sustainably made?
Yes, we prioritize ethical manufacturing and sustainable materials. Our core collection uses organic cotton and recycled fibers to ensure high-quality fashion with a lower environmental impact.
Can I track my order once it has shipped?
Once your order is processed, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.